Terms and Agreement Policy for GoMaids.ca

Last Updated: Aug 1 st , 2024

Table of Contents

1. Introduction
2. Information We Collect
3. How We Use Your Information
4. Sharing Your Information
5. Data Security
6. Cookies and Tracking Technologies
7. Data Retention
8. Third-Party Links
9. Changes to This Privacy Policy
10. Contact Us

1. Introduction

Go Maids (“we,” “our,” or “us”) is committed to protecting your privacy in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, GoMaids.ca, or use our services. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the website, book our services, or contact us. The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, and address.
• Payment Information: Credit card details and billing information.
• Service Information: Details about the cleaning services you request and any other information you provide related to the services.
• Technical Information: IP address, browser type, operating system, and browsing behavior.
• Location Data: Information about your location if you allow us to collect it.
• Communication Data: Information from communications between you and Go Maids.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To provide, maintain, and improve our cleaning services.
• Communication: To send you service confirmations, updates, and promotional materials.
• Payment Processing: To process your payments and manage your bookings.
• Customer Support: To respond to your inquiries and provide customer support.
• Analytics: To analyze website usage and improve our website and services.
• Compliance: To comply with legal obligations and regulatory requirements.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption: Encrypting sensitive information during transmission and storage.
• Access Controls: Restricting access to personal information to authorized personnel only.
• Regular Audits: Conducting regular security audits and assessments.
• Incident Management: Procedures for detecting and managing data breaches.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and improve our services. You can control the use of cookies through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your personal information is no longer required, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Go Maids
Address: 110 Cumberland St, Unit173, Toronto, ON M5R 3V5
Email: Info@gomaids.ca
Phone: 1-800-330-40GO